How it works

Book expert car servicing and assessments in a few simple steps.

Transparent pricing, trusted service centres, and only a small booking fee to secure your slot.

★★★★★

+ 187 Happy Customers

How MainBay works

It takes just a few clicks to book trusted vehicle servicing or assessments.

1

Select Your City

Pick the city you’re in so we can show trusted service centres available in your area.

2

Choose a service

Choose a service or assessment and a vetted service centre.

3

Book a Date

Book your date (Mon–Fri) and confirm your details.

4

Booking Fee

Pay the booking fee on MainBay to secure your slot.

5

Attend Appointment

Attend the appointment. Any extras are quoted for your approval first.

6

Settle The Balance

Settle the balance at the service centre.

Assessments explained

Choose from specialist assessments if you’re not sure what the issue is.

Diagnostics assessment

  • Full fault-code scan & report. Targeted tests to confirm root cause. Clear next-steps quotation if repairs are needed.

Brake assessment

  • Pads, discs, fluid and hoses inspected. Measure wear and surface condition. Safety report + quote if replacement is required.

Suspension assessment

  • Shocks/struts, control arms, bushes and links checked. Road-test for noises and handling issues. Report + quote for any parts that need attention

Assessment fees are for inspection and testing time and are non-refundable. Any repair work is quoted separately and only done with your approval.

Frequently asked questions

What is the booking fee? +
The Booking fee secures your service centre slot. It is deducted from your final bill at the service centre. You pay only the balance at the service centre after the work is completed.
How does MainBay work? +
1. Choose a service or assessment and trusted service centre.

2. Book your date & time and pay the fee online.

3. Attend your appointment. The service centre completes the work.

4. Pay the balance at the service centre and collect your vehicle
What's included in the price? +
Each service page lists the parts and labour included. For assessments (Diagnostics, Brakes, Suspension), the fee covers checks and reporting only. Any required repairs will be quoted separately before work proceeds.
How does a Diagnostic Assessment work? +
A diagnostic assessment includes a computerized fault scan and a . You’ll receive a clear report of any detected issues. Repairs are not included and will be quoted separately.
What happens during a Brake Check? +
A brake check includes pad, disc and fluid inspection as well as a test of braking performance. You’ll receive a report. Replacement of brake parts is quoted separately if needed.
What happens during a Suspension Check? +
A suspension check covers shocks, springs, bushes and linkages. Any wear or damage is documented and shared with you. Repairs or replacements are quoted separately.
Can I change or cancel my booking? +
Yes. Use the “Change / Cancel booking” link in your confirmation email or WhatsApp us. If you cancel, fees are handled according to our cancellation policy.
When and where do I pay? +
You pay a booking fee online to secure your service or assessment booking, and the balance is payable at the service centre once the work is completed.
Parts & warranty +
Our partner service centres are vetted and use quality parts that meet manufacturer specifications. All workmanship is guaranteed by the service centre and carries a 6-month or 20 000 km warranty (whichever comes first).
What should I bring on the day? +
Vehicle & keys (plus wheel lock key if fitted)
Service book (if applicable)

Remove valuables from the car

Please arrive on time for your slot; durations shown on the site are estimates and can vary slightly.
Browse services Contact us

Available Mon–Fri, 08:00–17:00 at vetted service centres.